Core911 — The Complete Platform for 911 Dispatch Centers
Core911 unifies every dimension of dispatcher workforce management — structured training, call quality review, CTO programs, personnel documentation, recognition, and compliance reporting — in a single platform built specifically for PSAPs.
Core911 is the complete 911 dispatcher training and workforce management platform for public safety answering points. The platform combines structured training modules, AI-assisted question generation, daily spaced-repetition drills, call quality review, CTO programs with Daily Observation Reports, external certification tracking, dispatcher recognition, anonymous wellness resources, shift scheduling with attendance analytics, and CE-ready compliance reporting — all in one place, purpose-built for 911 dispatch centers.
Most PSAPs manage dispatcher training with a combination of generic LMS platforms, spreadsheets, and paper-based DOR binders. The result is fragmented records, inconsistent QA, and CE compliance reports that don't match what state auditors actually want to see. Core911 replaces that stack with a single platform that connects training, QA, CTO documentation, and wellness in an integrated workflow.
Core911 is built by an active Emergency Communications Specialist with the Maine Department of Public Safety. Every feature reflects the operational reality of a working dispatch center — not a generic HR platform adapted for public safety.
